Guaranteed Right Day or Night!

Are you a driven sales professional with a passion for customer engagement and a knack for using data to close deals? Join our team as an Inside Support Specialist, where you’ll play a key role in growing our business and supporting customers across Texas and neighboring states—all from the comfort of your home.

Why Join Our Team:

• Weekly pay
• Medical, Prescription, Dental & Vision Insurance
• Disability & Term Life Insurance
• Matching 401(k)
• Paid Holidays & Paid Time Off (PTO)

What You’ll Do:

Sales & Customer Engagement

• Drive sales by proactively reaching out to leads and existing customers
• Update proposals as needed to meet customers needs
• Follow up on open opportunities and maintain a strong sales pipeline
• Build and maintain relationships with existing customers by addressing inquiries and providing timely solutions with ongoing support

CRM & Reporting

• Maintain accurate records of sales activities and customer interactions daily
• Generate and analyze reports using Excel and other Microsoft tools
• Pull Reports daily and outbound on open quotes
• Provide insights to improve sales strategies and customer engagement

Product Knowledge & Consultation

• Stay informed on product offerings, pricing, and industry trends
• Educate customers on product benefits and help guide their decisions
• Customer Relationship Management:
• Resolve customer complaints or issues in a professional manner and escalate to the appropriate department as needed.
• Maintain customer satisfaction by ensuring the accuracy of options
• Share customer feedback with internal teams to improve customer experience

Collaboration & Coordination

• Work with operations and logistics to ensure smooth order fulfillment
• Coordinate with leadership to align on goals and promotions
• Participate in team meetings and contribute to process improvements

What You’ll Need

• High school diploma or equivalent
• 2+ years of experience in inside sales or a related role in trades (HVAC, Plumbing, Electrical)
• Proficiency in Microsoft Excel, Word, Outlook
• Strong communication and negotiation skills
• Self-motivated and goal-oriented
• Experience with ServiceTitan is a plus

Job Type: Full-Time
Location: Remote (serving Texas & surrounding states)
Compensation: $41,600/year + 3% commission